Delivery & Returns | Inscripture
Free standard UK delivery
FREE STANDARD PERSONALISATION
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Delivery & Returns

DELIVERY

We aim to create and dispatch your order within 3 working days.

All orders are dispatched via Royal Mail and we offer a 1st Class delivery service completely FREE OF CHARGE on all standard deliveries within the UK. Royal Mails delivery time guide is 1-3 working days but is not guaranteed and is often longer during peak gifting times.

Requested Signed for services require a signature, if this cannot be obtained at the point of delivery the item will be taken to your local sorting office and you will need to collect the item in person within 7 days of the attempted delivery. If the item is not collected within this time it will be returned to us and additional re-dispatch costs will be required. Signed For Service has no reflection on our current turnaround and is not a fast track delivery service.

Next Day Delivery is charged at £9.95 and will fast track your order (if ordered by 2pm Monday-Friday) to be completed and dispatched the same day with a guaranteed Next Working Day Delivery by 1pm. Guaranteed Saturday Delivery is available at an additional charge of £4.50 (Totalling £14.45). This option is only available to UK residents and is subject to availability as may be removed at any point during office closures, holidays or peak gifting seasons

International Postage is charged at £2.45 as Standard or £8.55 Signed For with Royal Mail’s International tracked and Signed For service. The carrier outside the UK will depend on the destination country and we provide a follow on link from Royal Mails tracking page. This service does has no reflection on our turnaround and is not a fast track delivery service.

Delivery times vary dependant on the destination country but generally is up to 7 working days within Europe and 10-14 working days worldwide. Please see www.royalmail.co.uk for further details.

RETURNS POLICY

We offer a refund or exchange within 7 days of purchase on all unpersonalised items, as long as it is in its original packaging and condition. As personalised items are created especially for you we are unable to accept returns or refunds on these items unfortunately. If a personalised item is faulty upon arrival we would be just as disappointed as you and will rectify any issues immediately.

We cannot accept refunds or exchanges on earrings for hygiene reasons.

HOW DO I RETURN GOODS?

Please let us know that you are returning your order by email to hello@inscripture.com

Please include the following information within your package:
1 Your order number
2 Ordering customer name, if different to your own
3 Email and telephone contact details

Please make sure you obtain a proof of posting certificate for your own peace of mind.

Address for returns:
Returns Department, Inscripture Ltd, PO BOX 6104, Leigh on Sea, SS1 9XE

We will refund you upon receipt via the original payment method

Customer Reviews

I couldn’t be more grateful for the personal attention from Inscripture, as they went above and beyond to produce some immeasurably important jewellery for our family in the lead up to Christmas. I simply cannot thank the team enough for producing our beautiful personalised keepsakes; we lost our beloved father the night before Christmas Eve and were able to share these priceless pieces together on Christmas Day. The effort and kindness that went into having this order completed will never be forgotten.

Stacy B

“Ordered a charm from this company i asked for my grandad’s handwriting off a birthday card id kept. I ordered on the Saturday my charm was here by the Tuesday. It’s amazing, it’s more than i thought it would be. I now have a piece of my grandad with me all the time. Thank you so much”

Kayleigh J

Absolutely fabulous items they do. My personalised necklace and bracelet are something to cherish with my late sons words. Good company to deal with and good advice given for my requirements. Five star ⭐️ you can chat on Facebook for advice which I liked too. Well done Inscripture.

CLH

An amazing company. I saw an advert on Facebook and was sceptical but after seeing the reviews and pictures I had to put it in order. I ordered a bracalet with my mum’s handwriting who passed when I was 11. The company are incredibly friendly and always reply to emails and messages. My bracalet came the following day to them receiving my photo after a slight issue uploading the photo, and I was in tears at how amazing it looked and how accurate it was. Would order again for a present or even to treat myself again. Thank you for making something so special to me even better as I can wear it everyday!

Louise W

Ordered a personalised bracelet for my mum for Mother’s Day this year that had her late mum’s handwriting on. Ordering was incredibly simple, delivery was quicker than I expected and I was blown away with the result. Needless to say, so was my mum, who was so overjoyed with her present that she cried. Have recommended you to all of my friends and will definitely be purchasing from you again. Thank you for making my mum’s year!

Zoe C

“I have the heart bracelet with my late mum’s writing The message is from my mum and my late dad. I absolutely love this bracelet. I would recommend this company 100%”

Anne M

Ordered 3 key rings to give to siblings for my dads burial they had on one side a message he had written and on the reverse our late mother’s writing. Absolutely over the moon with them so easy to order, look so professional and excellent quality. They were ordered from Republic of Ireland and they were delivered within 4 working days. Even the box they arrived in is perfect. So glad I ordered them now we can see our parents writing anytime. They shall be treasured forever thank you x

Lara M

Lovely item. So very pleased with the personalised dog tag chain I bought for my dad for Christmas with my grans handwriting on. He was so overwhelmed with it, he said it’s the best gift he’s ever had.
Everyone was very impressed and tearful to see it. Thank you xx

Dawn L

I cannot recommend enough! Not just a professional company but caring, considerate and goes the extra mile to ensure your jewellery is perfect and the detail is second to none. Will definitely be purchasing again for family and friends. 5 star service! Thank you so much once again.

Nicola H

“Anyone who hasn’t checked out this wonderful company needs to get on it! I recently came across a handwritten message from 1980 written by my late husband. Then by chance saw Inscripture on FB they transferred it onto a heart charm which I now wear on a chain around my neck. Thank you so much it’s a wonderful idea and the service is second to none. ????”

Diana H

Beautiful piece of jewellery from Inscripture, totally in love with it, definitely recommend this site and product to anyone looking for something special, fast delivery and notification of where your order is up to, most probably will shop here again xx Emily

Jason P

Amazing company! I ordered a silver heart charm and had it engraved with my late mum’s handwriting on. It is absolutely beautiful, so easy to order, just uploaded her writing from a card, and now it’s on the heart around my neck. Thank you so much. I highly recommend Inscripture.

Sue K

I ordered a leather bracelet for my sons 21st with an inscription from my late mother & his nanny, who he adored! I cannot express his joy when he opened it up & read it. He knew instantly it was her distinctive handwriting . He then ordered me a rose gold popcorn slider with a message from my 18th birthday card for mothers day which I absolutely love ….the quality & price is amazing & it just feels so special to have! I have had many friends & family asking where & how 🙂 …More than delighted, Thank you xx

Julie F

“Amazing jewellery! Ordered a bracelet for my wedding day to bring a late family member into my special day. The bracelet arrived and I couldn’t be more happier with it – it’s perfect!  Would highly recommend this company if you want something Unique and personal :)”

Leelou P

I have just received my handwriting gift only a few days after ordering. It is perfect! I couldn’t find something where my grandad had just wrote dad so Inscripture used my card which said love grandad and extracted the dad. A truly beautiful gift made with my late grandads handwriting for my dad’s birthday, excellent service and a speedy delivery to top it off. Cant recommend enough!

Laura F

I cannot recommend Inscripture highly enough.
Having lost both parents, the bracelet with their writing on it beautifully made by Inscripture has given me more comfort than anything in the last 26 years. To say I love it is an understatement. Amazing products, fantastic service…a truly fantastic, personal company providing beautiful, unique products.

Diane S

I ordered my mum a necklace with my dad’s handwriting on it. I was thrilled when it arrived. The engraving on it is a perfect match for my dad’s, she sobbed when she saw it! The chain is really good quality too. I must admit, I was nervous about how it would turn out but I didn’t need to be, it’s perfect! I would definitely order from them again.

Julia W

Would just like to say a huge thank you for the keyring I ordered for my other half with his late Dads handwriting on . Great service absolutely perfect will be ordering again x

Lindsey W

“We ordered a personalised handwriting necklace as a gift for Valentine’s Day. Was unsure when ordering how much of the price was for the personalisation and what the quality of the necklace would be like. All I can say is – WOW, it’s the most beautiful gift. Tears were shred when the necklace was given/received. The necklace is a lovely length, the quality of the necklace and pendent is fantastic. Would definitely recommend”

Hayley P

“Ordered a handwriting piece of jewellery on Friday and received it the next Wednesday. They have done a fabulous job on it and captured the writing perfectly. If you want a special pressie for someone or even yourself don’t hesitate to order from them. Thanks again for doing a brilliant job x x”

Claire J

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