Returns Info | Inscripture
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Returns Info

RETURNS POLICY

We offer a refund or exchange within 7 days of purchase on all unpersonalised items, as long as it is in its original packaging and condition. As personalised items are created especially for you we are unable to accept returns or refunds on these items unfortunately. If a personalised item is faulty upon arrival we would be just as disappointed as you and will rectify any issues immediately.

We cannot accept refunds or exchanges on earrings for hygiene reasons.

HOW DO I RETURN GOODS?

Please let us know that you are returning your order by email to hello@inscripture.com

Please include the following information within your package:

1 Your order number

2 Ordering customer name, if different to your own

3 Email and telephone contact details

Please make sure you obtain a proof of posting certificate for your own peace of mind.

Address for returns:

Returns Department, Inscripture Ltd, PO BOX 6104, Leigh on sea, SS1 9XE

We will refund you upon receipt via the original payment method

Customer Reviews

After losing my Nana very suddenly, I felt I needed a keepsake to keep her with me always. I chose the locket and personalised it with her very own handwriting! It looks beautiful! The service was very quick and efficient!! Would 100% recommend them reasonable prices and they use good quality jewellery too! X

Michelle K

“Anyone who hasn’t checked out this wonderful company needs to get on it! I recently came across a handwritten message from 1980 written by my late husband. Then by chance saw Inscripture on FB they transferred it onto a heart charm which I now wear on a chain around my neck. Thank you so much it’s a wonderful idea and the service is second to none. ????”

Diana H

“Brilliant customer service and very good quality items . Personalised baby teether and 2 personalised bracelets for my children . Perfect ☺”

Hannah B

I ordered the engraved keyring as a present. Fantastic item and great quality. Arrived very quickly and great customer service! 10/10 would recommend 🙂

Hannah C

“My necklace with my mum’s handwriting on is nothing short of perfect! Thank you so much for such a beautiful item of jewellery I will wear with pride ????”

Lisa

Highly recommended, my bracelet is so beautiful and very good quality. To have a piece of jewellery with my Moms handwriting engraved on it is so special to me, thank you.

Jacquie T

I ordered a bracelet for my mums 60th with the handwriting of her father who passed away many years ago. I ordered it on a Sunday and it arrived by Friday.  It is absolutely beautiful, very reasonable price and it comes in a lovely keepsake box.
I definitely recommend this company, and I hope to order from them again soon. Thank you so much.

Leighann F

“Shed a tear this morning, my beautiful handwriting script bracelet arrived , its like I’ve got a piece of my mam with me always. I love it.”

Sian D

“Ordered a charm from this company i asked for my grandad’s handwriting off a birthday card id kept. I ordered on the Saturday my charm was here by the Tuesday. It’s amazing, it’s more than i thought it would be. I now have a piece of my grandad with me all the time. Thank you so much”

Kayleigh J

I wanted to say a massive thank you for the beautiful bracelet I purchased from you last month. I lost my Dad last year and used a card with his hand writing to create a bracelet for my Mums birthday. When she opened it, she burst in to tears and said it was the most special present she had ever received. xxx

Olivia S

This company have created something beautiful. To be able to have a piece of my Grandy’s writing on a piece of jewellery for my sister is just amazing. Someone so special for us who we lost too soon just to have something you can wear everyday with the words love Grandy on it is just beyond special. Not only that the jewellery is stunning and the delivery was so fast! You won’t regret ordering from them. Xxx

Kevin J

I ordered a bracelet for my Mum’s 70th birthday with engraved handwriting from a card from her late parent’s. To say my Mum was gobsmacked is an understatement, she was so emotional as was my Dad, they couldn’t believe their eyes that it could be possible to make my late grandparents part of her special day, beautiful jewellery, service & delivery was 100%, I would highly recommend

Karen M

Absolutely delighted with my beautiful bracelet. Now I have my Mum’s words with me everyday ( sadly passed 18 years now) which means so much to me. Ordering was so easy and straight forward, and the response to my order was very quick. Wouldn’t hesitate to recommend this company for there high standard jewellery and professionalism.

Helen D

“Amazing jewellery! Ordered a bracelet for my wedding day to bring a late family member into my special day. The bracelet arrived and I couldn’t be more happier with it – it’s perfect!  Would highly recommend this company if you want something Unique and personal :)”

Leelou P

Found the company on Facebook and decided to give them a try. Sent off a photo of my mum’s handwriting and within a few days I received a heart with her exact writing on it. A lovely memento of my mum. The customer service is excellent and the experience was very positive. They really do go that extra bit to ensure that you are getting a first class service.

Marcia D

What a beautiful gift and a reminder of someone you have lost and miss dearly. My husband is so pleased with the keyring our children got him for Christmas, a beautiful gift with his mums handwriting on.

Julie B

“Beautiful jewellery with not just personalised but handwritten engraving which is stunning! I love every piece of the collection and the price and service is brilliant. Would definitely recommend for a totally unique gift!! ????”

Joanne C

“Ordered the love heart necklace with my beautiful angel mum’s handwriting engraved on it. Absolutely over the moon with it. Very quick service, detail is perfect and is so worth the money, would happily have paid more. Will definitely be looking to order another keep sake for my daughter with her angel grans name/handwriting.. Thank you so much”

Nicola L

I can’t recommend this company enough. Following the loss of my Dad I’ve ordered two pieces of jewellery from them. Not only is the jewellery stunning and precious the customer service from the company is outstanding.

Antonia F

“Incredible service, very well priced & super quick dispatch and delivery. The item itself is superb quality, and very well made. I don’t know how they create these pieces of jewellery but to have something as personal as the handwriting of a loved one so perfectly placed onto a necklace is just incredible. I’m so pleased with my item, I would have paid double the price. Thanks so much x”

Sarah L

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