Returns Info | Inscripture
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Returns Info

RETURNS POLICY

We offer a refund or exchange within 7 days of purchase on all unpersonalised items, as long as it is in its original packaging and condition. As personalised items are created especially for you we are unable to accept returns or refunds on these items unfortunately. If a personalised item is faulty upon arrival we would be just as disappointed as you and will rectify any issues immediately.

We cannot accept refunds or exchanges on earrings for hygiene reasons.

HOW DO I RETURN GOODS?

Please let us know that you are returning your order by email to hello@inscripture.com

Please include the following information within your package:

1 Your order number

2 Ordering customer name, if different to your own

3 Email and telephone contact details

Please make sure you obtain a proof of posting certificate for your own peace of mind.

Address for returns:

Returns Department, Inscripture Ltd, 38 Collins Way, Leigh-on-Sea, Essex, SS9 5UN

We will refund you upon receipt via the original payment method

Customer Reviews

“Ordered a charm from this company i asked for my grandad’s handwriting off a birthday card id kept. I ordered on the Saturday my charm was here by the Tuesday. It’s amazing, it’s more than i thought it would be. I now have a piece of my grandad with me all the time. Thank you so much”

Kayleigh J

Received my handwritten rose gold heart charm bracelet, I absolutely love it. Found an old card with my grans handwriting and ordered using a picture of this. Will definitely order again.

Maroon C

I ordered a bracelet for my daughter Isla’s 18th birthday. The writing is my friends/her god mother Wendy who passed away in July this year. This was her first birthday without Wendy being there. This just seemed like the right thing to do💔
It was a perfect way to connect Wendy to the day. My daughter loved it and hasn’t taken it off since. Thank you Inscripture for your easy, simple ordering service and quick delivery.

Aine D

“I honestly could not recommend this company enough. The fantastic products and amazing customer service. My order for the handwriting bracelets are truly treasured items that we will hold in our hearts forever I can not thank you enough”

Kelly M

“I bought a personalized bracelet let for my boyfriend with my handwriting and it was just perfect! He loves it👏👏”

Ioana S

After my Dad died 2 months ago I thought a lot about what I could do for his grandchildren to keep his memory alive. I wanted to do something that I know he would have approved of. I finally decided on Inscripture key rings for the boys and lockets for the younger girls and bracelets for the two older girls, thinking if they marry they can wear them on the big day. They were all engraved with their Grandads beautiful scriptive handwriting taken from an actual birthday card to one of the grandchildren. They did not disappoint. Many a tear was shed upon receipt of these gifts. The fact that they will now always have a little piece of him with them. I couldn’t have asked for more and the best part of it all is that my Dad would have wholeheartedly loved each and every piece. Thank you inscripture from the bottom of my heart. 💕

Jeanette S

Amazing, fast turn around!!! I received today my beautiful charm with both my late Grandmothers signatures on. I hunted out my 21st birthday cards from 26 years ago!! Took some photographs sent them to Inscripture. The end result I have just posted in photographs on here. I would highly recommend this company.

Trish G

“Ordered a handwriting piece of jewellery on Friday and received it the next Wednesday. They have done a fabulous job on it and captured the writing perfectly. If you want a special pressie for someone or even yourself don’t hesitate to order from them. Thanks again for doing a brilliant job x x”

Claire J

Absolutely delighted with my beautiful bracelet. Now I have my Mum’s words with me everyday ( sadly passed 18 years now) which means so much to me. Ordering was so easy and straight forward, and the response to my order was very quick. Wouldn’t hesitate to recommend this company for there high standard jewellery and professionalism.

Helen D

“We ordered a personalised handwriting necklace as a gift for Valentine’s Day. Was unsure when ordering how much of the price was for the personalisation and what the quality of the necklace would be like. All I can say is – WOW, it’s the most beautiful gift. Tears were shred when the necklace was given/received. The necklace is a lovely length, the quality of the necklace and pendent is fantastic. Would definitely recommend”

Hayley P

“I can’t thankyou enough for the gorgeous personal piece you recently created for me, it was a gift for mums birthday & all I can say is wow.
We were overwhelmed with emotion at this amazing Sentimental piece. Looking forward to ordering more. I can’t recommend you enough. Delivery was super fast and efficient. Thankyou Thankyou Thankyou”

Samantha H

I ordered the engraved keyring as a present. Fantastic item and great quality. Arrived very quickly and great customer service! 10/10 would recommend 🙂

Hannah C

“Thank you so much for the amazing dog tag necklace. It’s fantastic how you’ve taken the writing from a photo and engraved it on the tag. Thank you for helping to give such a thoughtful gift. The delivery was as specified and I received updates about dispatch. I will definitely return!”

Amanda D

“Lovely website. Beautiful jewellery and great teethers for little ones. Easy to order from, will be ordering more soon great staff. Prompt delivery”

Ilona D

Absolutely fabulous items they do. My personalised necklace and bracelet are something to cherish with my late sons words. Good company to deal with and good advice given for my requirements. Five star ⭐️ you can chat on Facebook for advice which I liked too. Well done Inscripture.

CLH

I ordered a bracelet for my Mum’s 70th birthday with engraved handwriting from a card from her late parent’s. To say my Mum was gobsmacked is an understatement, she was so emotional as was my Dad, they couldn’t believe their eyes that it could be possible to make my late grandparents part of her special day, beautiful jewellery, service & delivery was 100%, I would highly recommend

Karen M

“Very pleased with my keyring, all my questions were answered very quickly it arrived really quickly too. The keyring is wonderful, it is so nice to have my sons handwritten message to look at and keep close. Thank you”

Lorraine D

“Received my bracelet on what would have been my nan’s 82nd birthday and it’s absolutely stunning!!! Excellent value for money and fast delivery too. Will definitely be ordering again soon”

Staci H

“I can’t explain how nice of a keepsake my gift was for my family. I opted for the keyring with some regular font on the front and a (sadly passed away) family member’s handwriting engraved on the back. When it arrived I could not believe how similar it was to her actual writing – it was so alike. Everyone in the family loved this gift and I need an opportunity to purchase from them again. In comparison to their competitors, I felt this brand offered a better price and had a nicer selection of products”

Sophie P

“I have the heart bracelet with my late mum’s writing The message is from my mum and my late dad. I absolutely love this bracelet. I would recommend this company 100%”

Anne M

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