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Returns Info

RETURNS POLICY

We offer a refund or exchange within 7 days of purchase on all unpersonalised items, as long as it is in its original packaging and condition. As personalised items are created especially for you we are unable to accept returns or refunds on these items unfortunately. If a personalised item is faulty upon arrival we would be just as disappointed as you and will rectify any issues immediately.

We cannot accept refunds or exchanges on earrings for hygiene reasons.

HOW DO I RETURN GOODS?

Please let us know that you are returning your order by email to hello@inscripture.com

Please include the following information within your package:

1 Your order number

2 Ordering customer name, if different to your own

3 Email and telephone contact details

Please make sure you obtain a proof of posting certificate for your own peace of mind.

Address for returns:

Returns Department, Inscripture Ltd, 38 Collins Way, Leigh-on-Sea, Essex, SS9 5UN

We will refund you upon receipt via the original payment method

Customer Reviews

“Love my engraved slider bracelet. It holds so many precious memories. Very efficient service, great price and lovely quality. Highly recommended. Thank you.”

Nicola B

Amazing product, can’t believe how similar the handwriting on my jewellery is to the original. Really easy process as well, all I had to do was send a photo of the handwriting and it was with me within the week. Also really reasonably priced! Would recommend 100%.

Hannah S

Absolutely amazing website! Super fast delivery and lovely customer service. Ordered a beautiful keyring for my friend with her dads handwriting on, so personal and unique! I’ve never seen anything like it before. Would highly recommend

E B

Would just like to say a huge thank you for the keyring I ordered for my other half with his late Dads handwriting on . Great service absolutely perfect will be ordering again x

Lindsey W

“Received my bracelet on what would have been my nan’s 82nd birthday and it’s absolutely stunning!!! Excellent value for money and fast delivery too. Will definitely be ordering again soon”

Staci H

“Ordered the love heart necklace with my beautiful angel mum’s handwriting engraved on it. Absolutely over the moon with it. Very quick service, detail is perfect and is so worth the money, would happily have paid more. Will definitely be looking to order another keep sake for my daughter with her angel grans name/handwriting.. Thank you so much”

Nicola L

This company have created something beautiful. To be able to have a piece of my Grandy’s writing on a piece of jewellery for my sister is just amazing. Someone so special for us who we lost too soon just to have something you can wear everyday with the words love Grandy on it is just beyond special. Not only that the jewellery is stunning and the delivery was so fast! You won’t regret ordering from them. Xxx

Kevin J

I loved the idea of having my a gift for my husband with a message from his dad written before he passed away. Today i received the photo frame with the message and am over the moon with it. Not only did they go out of their way to help me as photo frames aren’t something they usually work with, but communication was fantastic. My husband loves it. Thank you so much.

Emma S

“I honestly could not recommend this company enough. The fantastic products and amazing customer service. My order for the handwriting bracelets are truly treasured items that we will hold in our hearts forever I can not thank you enough”

Kelly M

“Amazing high quality products with a fast delivery – I ordered a heart necklace engraved with my Grandma’s handwriting from a birthday card she’d sent to me and it is perfect I wear it everyday. Would recommend 100%, thank you :)”

Vickie T

“Anyone who hasn’t checked out this wonderful company needs to get on it! I recently came across a handwritten message from 1980 written by my late husband. Then by chance saw Inscripture on FB they transferred it onto a heart charm which I now wear on a chain around my neck. Thank you so much it’s a wonderful idea and the service is second to none. 💜”

Diana H

Absolutely delighted with my beautiful bracelet. Now I have my Mum’s words with me everyday ( sadly passed 18 years now) which means so much to me. Ordering was so easy and straight forward, and the response to my order was very quick. Wouldn’t hesitate to recommend this company for there high standard jewellery and professionalism.

Helen D

I cannot recommend enough! Not just a professional company but caring, considerate and goes the extra mile to ensure your jewellery is perfect and the detail is second to none. Will definitely be purchasing again for family and friends. 5 star service! Thank you so much once again.

Nicola H

“Amazing jewellery! Ordered a bracelet for my wedding day to bring a late family member into my special day. The bracelet arrived and I couldn’t be more happier with it – it’s perfect!  Would highly recommend this company if you want something Unique and personal :)”

Leelou P

“I ordered a bracelet with my mums handwriting on it. Ordering was simple and my order arrived very quickly. Love the bracelet and wouldn’t hesitate in recommending them. Wearing this makes me feel my mum is with me. Thank you so much”

Karen S

“Brilliant customer service and very good quality items . Personalised baby teether and 2 personalised bracelets for my children . Perfect ☺”

Hannah B

I ordered the engraved keyring as a present. Fantastic item and great quality. Arrived very quickly and great customer service! 10/10 would recommend 🙂

Hannah C

I ordered a bracelet for my daughter Isla’s 18th birthday. The writing is my friends/her god mother Wendy who passed away in July this year. This was her first birthday without Wendy being there. This just seemed like the right thing to do💔
It was a perfect way to connect Wendy to the day. My daughter loved it and hasn’t taken it off since. Thank you Inscripture for your easy, simple ordering service and quick delivery.

Aine D

After my Dad died 2 months ago I thought a lot about what I could do for his grandchildren to keep his memory alive. I wanted to do something that I know he would have approved of. I finally decided on Inscripture key rings for the boys and lockets for the younger girls and bracelets for the two older girls, thinking if they marry they can wear them on the big day. They were all engraved with their Grandads beautiful scriptive handwriting taken from an actual birthday card to one of the grandchildren. They did not disappoint. Many a tear was shed upon receipt of these gifts. The fact that they will now always have a little piece of him with them. I couldn’t have asked for more and the best part of it all is that my Dad would have wholeheartedly loved each and every piece. Thank you inscripture from the bottom of my heart. 💕

Jeanette S

Received my handwritten jewellery charm today with my nan’s writing who sadly passed away 5 years ago. Its such a unique gift and so sentimental. Who knew a simple kept gift tag that she had written could be used for something more memorable and be able to wear close to you. Would recommend to anyone who wishes to have a beautiful memoir of a loved one. Thank you.

Paige B

Proud Moments

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