Returns Info | Inscripture
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Returns Info

RETURNS POLICY

We offer a refund or exchange within 7 days of purchase on all unpersonalised items, as long as it is in its original packaging and condition. As personalised items are created especially for you we are unable to accept returns or refunds on these items unfortunately. If a personalised item is faulty upon arrival we would be just as disappointed as you and will rectify any issues immediately.

We cannot accept refunds or exchanges on earrings for hygiene reasons.

HOW DO I RETURN GOODS?

Please let us know that you are returning your order by email to hello@inscripture.com

Please include the following information within your package:

1 Your order number

2 Ordering customer name, if different to your own

3 Email and telephone contact details

Please make sure you obtain a proof of posting certificate for your own peace of mind.

Address for returns:

Returns Department, Inscripture Ltd, PO BOX 6104, Leigh on sea, SS1 9XE

We will refund you upon receipt via the original payment method

Customer Reviews

“Thank you so much for the amazing dog tag necklace. It’s fantastic how you’ve taken the writing from a photo and engraved it on the tag. Thank you for helping to give such a thoughtful gift. The delivery was as specified and I received updates about dispatch. I will definitely return!”

Amanda D

“I ordered a bracelet with my mums handwriting on it. Ordering was simple and my order arrived very quickly. Love the bracelet and wouldn’t hesitate in recommending them. Wearing this makes me feel my mum is with me. Thank you so much”

Karen S

I can’t recommend this company enough. Following the loss of my Dad I’ve ordered two pieces of jewellery from them. Not only is the jewellery stunning and precious the customer service from the company is outstanding.

Antonia F

“Amazing high quality products with a fast delivery – I ordered a heart necklace engraved with my Grandma’s handwriting from a birthday card she’d sent to me and it is perfect I wear it everyday. Would recommend 100%, thank you :)”

Vickie T

“My necklace with my mum’s handwriting on is nothing short of perfect! Thank you so much for such a beautiful item of jewellery I will wear with pride ????”

Lisa

“Really easy to order and the engraved details are spot on. Such a beautiful piece of work and my bracelet is gorgeous, I love it. Prices are very reasonable too. Really quick service too considering it was a customised item. Thank you”

Deborah S

Amazing, fast turn around!!! I received today my beautiful charm with both my late Grandmothers signatures on. I hunted out my 21st birthday cards from 26 years ago!! Took some photographs sent them to Inscripture. The end result I have just posted in photographs on here. I would highly recommend this company.

Trish G

“Anyone who hasn’t checked out this wonderful company needs to get on it! I recently came across a handwritten message from 1980 written by my late husband. Then by chance saw Inscripture on FB they transferred it onto a heart charm which I now wear on a chain around my neck. Thank you so much it’s a wonderful idea and the service is second to none. ????”

Diana H

“I honestly could not recommend this company enough. The fantastic products and amazing customer service. My order for the handwriting bracelets are truly treasured items that we will hold in our hearts forever I can not thank you enough”

Kelly M

The bracelet I ordered for my mum was beautiful! Service was amazing, staff went above and beyond to ensure my gift was perfect. Thank you so so much! X

Melissa T

“Very pleased with my keyring, all my questions were answered very quickly it arrived really quickly too. The keyring is wonderful, it is so nice to have my sons handwritten message to look at and keep close. Thank you”

Lorraine D

After my Dad died 2 months ago I thought a lot about what I could do for his grandchildren to keep his memory alive. I wanted to do something that I know he would have approved of. I finally decided on Inscripture key rings for the boys and lockets for the younger girls and bracelets for the two older girls, thinking if they marry they can wear them on the big day. They were all engraved with their Grandads beautiful scriptive handwriting taken from an actual birthday card to one of the grandchildren. They did not disappoint. Many a tear was shed upon receipt of these gifts. The fact that they will now always have a little piece of him with them. I couldn’t have asked for more and the best part of it all is that my Dad would have wholeheartedly loved each and every piece. Thank you inscripture from the bottom of my heart. ????

Jeanette S

“My wife bought me a bracelet with my Mum’s writing on from a card she had given me before she passed. I couldn’t imagine a more perfect gift, something I will cherish forever. It was so overwhelming and emotional to receive something so amazing. The work you do is incredible and I cannot thank you enough! I would 100% recommend you to anyone looking for a personalised gift. Fantastic jewellery at a great price!”

Stacey A

“Ordered the love heart necklace with my beautiful angel mum’s handwriting engraved on it. Absolutely over the moon with it. Very quick service, detail is perfect and is so worth the money, would happily have paid more. Will definitely be looking to order another keep sake for my daughter with her angel grans name/handwriting.. Thank you so much”

Nicola L

Absolutely delighted with my beautiful bracelet. Now I have my Mum’s words with me everyday ( sadly passed 18 years now) which means so much to me. Ordering was so easy and straight forward, and the response to my order was very quick. Wouldn’t hesitate to recommend this company for there high standard jewellery and professionalism.

Helen D

“I received my bracelet today and it’s just perfect. I am delighted with it. I ordered it on Friday night and it arrived Tuesday. I wouldn’t hesitate to recommend this company”

Amanda B

Highly recommended, my bracelet is so beautiful and very good quality. To have a piece of jewellery with my Moms handwriting engraved on it is so special to me, thank you.

Jacquie T

Wow this is the best thing ever! I received my beautiful bangle today with my Dad’s handwriting and it made my heart soar. It’s perfect and so good value. This company, along with its excellent customer service is absolutely the best and I would urge everyone to get themselves a beautiful piece of jewellery from them. I really can’t recommend Inscripture highly enough xx

Brenda M

Absolutely fabulous items they do. My personalised necklace and bracelet are something to cherish with my late sons words. Good company to deal with and good advice given for my requirements. Five star ⭐️ you can chat on Facebook for advice which I liked too. Well done Inscripture.

CLH

Thank you so much Inscripture. All questions answered before placing the order, arrived very quick and I could not be happier with my purchase. So meaningful and beautiful so thank you again

Naomi T

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