We know what a big step it is to send a loved one’s ashes or hair to us. Even when you trust the people you’re sending them to, even when you’re certain you’ve made the right decision, it’s still a moment that can feel vulnerable. That’s why we created Sacred Moments™, an optional extra on all our Ashes Jewellery that lets you see for yourself that this part of the journey was treated with the care it deserves.
What is Sacred Moments?
Sacred Moments™ is an optional video service we offer with any of our ashes, hair or fur inclusion pieces. It captures the moment your loved one is gently placed into your Ashes Jewellery, so you can witness the experience for yourself, as if you were there.
We don’t add any music, any voiceover or any performance. It’s a simple, respectful film made by our in-house team, to offer two soft, natural perspectives. The footage is lightly edited to keep the focus exactly where it should be, which is on the care taken and the meaning behind it.
Who Should Choose Sacred Moments?
We’ve found that some people don’t need this part. For them, trust is felt deeply enough without seeing it. But for others, especially those who’ve had difficult experiences in the past or are simply carrying the weight of grief a little differently, having visible reassurance of their Ashes Jewellery being made helps to bring a sense of peace that’s hard to put into words.
There’s something powerful about seeing your loved one’s ashes or hair being included in the piece you chose for them. You’re not just told it happened, but you get to see it. It’s quiet, it’s private and it’s done completely on your terms.
Some families choose to watch the video once and never again. Some come back to it when they need that moment of connection. Others keep it tucked away, just knowing it exists. However you choose to use it, it’s yours to be viewed whenever you need.
What’s Included?
When you select Sacred Moments™ as part of your ashes jewellery order, we’ll first send you our secure Ashes Collection Kit, designed to help you send your loved one’s ashes, hair or fur to us safely. Once they arrive, our team will begin crafting your chosen keepsake and, upon your request, we’ll quietly capture the moment their ashes or hair are placed into the piece. You’ll receive a gentle, private video showing the exact moment your loved one becomes part of the jewellery, in the resin colour you selected.
We video from two angles, one in first person and another from overhead, so you can experience the moment in several ways, as if you were truly there. If you wish, you can also include a short written message to be read aloud at the beginning of the video as a way to mark the moment, whether it’s with your own words or some of theirs.
Once your jewellery is complete, we’ll send your Sacred Moments™ video to you through a secure, private link, shared only with you. It allows you to witness the care that went into the process, exactly as promised. Even when you couldn’t be there in person, this lets you be a part of it in a different way.
We Understand the Importance of Ashes Jewellery
We understand what it means to be trusted with something so precious. That’s why Sacred Moments exists. It’s to offer something real and reassuring to the people who need it. It’s our hope that it brings our customers a little peace of mind, some closeness and a brief moment of support in the middle of grief.
To learn more about Sacred Moments and how to order ashes jewellery, head over to our Sacred Moments™ page. And if you’d like to know how we protect your loved one’s ashes throughout the entire process, whether you choose the Sacred Moments option or not, you can read about our Ashes Safeguard Promise™ as well.
